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Please note: Federal law states you cannot return human hair products that have been used. We only accept returns on hair products that have not been installed, colored, cut, or altered in any way. Requests must be made within 14 days of receipt of your order.
WOLF CUT HAIR FEMALE FULL
Our return policy for a full refund must meet the criteria below: or email or call customer service at 1.888.290.4771. If you would like to return your product, you must submit a RMA (Return Merchandise Authorization) request within 14 days of receipt of merchandise, login to your account and click here to request an RMA number. Once the hair is used we are limited on what we can do to help you if a problem arises. Get a second opinion from your stylist if you are unsure or have doubts. Treating the hair with quality products is essential prior to and after installation. We also recommend combing through the hair with a loop brush, as well as shampooing and conditioning the hair with high quality, professional grade sulfate free hair care products while the hair secured in the zip ties. We encourage you thoroughly inspect and examine the hair without cutting the zip ties or opening the bundles to ensure satisfaction with the product. Very Important: Very Important: Before using your new hair extensions, please inspect the product thoroughly to ensure the correct length, color, texture, and quality are as desired. If for some reason you are not satisfied with your order or purchase, we do offer the flexibility of a full refund, not including applicable shipping costs.
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We thoroughly inspect all hair before shipment before leaving our factory in India, and double checked before sent to you in order to ensure consistency and quality. We offer a unique and flexible return policy with no restocking fee within 14 days of purchase on all products (excluding Clearance Rack and Custom Orders which have a 25% restocking fee). Perfect Locks takes pride in on our customer service and high rate of customer satisfaction.